Terms of Use

These Terms of Use ("Terms") govern your access to and use of PixPurge, the AI tool that removes text and watermarks from images, available at https://pixpurge.com/ (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. The Service

PixPurge lets you upload an image and use AI to remove text, captions, watermarks, and date stamps from it. Every new account starts with 10 free credits, and additional usage is available through a monthly plan or a yearly pass. We may add, change, or remove features at any time, and we may adjust the plans — for example, to prevent abuse or to cover operational costs.

2. Eligibility & Accounts

You must be at least 13 years old (or the minimum age in your country) to use the Service. Using the Service requires a free account, which you can create with an email address or by signing in with Google. You agree to provide accurate information, to keep your sign-in credentials secure, and to accept responsibility for activity that occurs under your account. Notify us immediately if you suspect unauthorized use of your account.

3. Acceptable Use Policy

This policy covers everything you put through the Service: the images you upload, the prompts you write, and the results you generate. It applies alongside these Terms, and by using the Service you agree to it. You are responsible for what you upload and for how you use what you generate.

3.1 Content we prohibit

Do not use the Service to process or generate:

• anything unlawful, or content you have no right to use, including images whose watermark, credit line, or copyright notice you are not allowed to remove;
• adult, sexual, pornographic, sexually explicit, or other NSFW content — including material of a sexual nature or intended for sexual gratification;
• violence or gore, including content that depicts or promotes graphic injury, cruelty, terrorism, or self-harm;
• hate speech, or content that harasses, threatens, or discriminates against anyone because of race, ethnicity, nationality, religion, disability, gender, or sexual orientation;
• deepfakes or impersonation: changing a real person's likeness or voice without their consent, or passing AI output off as human-made in order to deceive;
• content that infringes someone else's copyright or trademark;
• other people's private material, including images of other people, private documents, IDs, or medical records you have no right to share.

3.2 Zero tolerance

A few categories are acted on straight away rather than warned about, and may be reported to the authorities:

• child sexual abuse material, or any sexual content involving minors;
• content that promotes or helps plan terrorism, extremism, or mass violence, or that gives technical instructions for making weapons of mass destruction;
• content that incites genocide or ethnic hatred;
• non-consensual intimate content of a real person.

3.3 Other prohibited behaviour

• trying to talk the Service past its safety measures, or to get it to produce content it refuses;
• generating bulk spam or deceptive commercial content;
• spreading misinformation or disproven claims;
• disrupting, overloading, reverse-engineering, or interfering with the Service, its servers, or its underlying AI models;
• automated access through scraping or bots beyond normal human use, or multiple accounts to get around quota limits;
• uploading malicious code or files, or using the Service to distribute malware.

3.4 Reporting and enforcement

To report content that breaks this policy, or content that infringes your rights, email support@pixpurge.com with the link or a screenshot. Reports are confidential: we do not tell the person you reported who reported them. Every report is reviewed, and one we find to be false or malicious is recorded and acted on.

Depending on how serious it is, and whether it has happened before, we may warn you, remove the content, restrict your account, suspend it while we investigate, or close it. A closed account forfeits any unused credits. Anything in the zero-tolerance list above is removed immediately and may be reported to the authorities.

We aim to reply to a report within 2 business days. If we action your account and you believe we got it wrong, reply to that email and someone who was not involved in the original decision will take a second look.

3.5 Automated screening

When you type your own instruction into the editor, it passes an automated check before it reaches the image model. Anything asking for the content listed above is refused there and then, and the request never runs. The picture that comes back is checked once more before you see it. If either check cannot complete, the request is stopped rather than allowed through, so from time to time you may be asked to try again. Our block lists are reviewed and updated as new patterns appear, and every check is logged.

4. Payments, Credits & Refunds

Paid features are sold as credits. A Monthly Plan gives you a fresh credit allowance each month and renews automatically until you cancel; you can cancel at any time from your account settings, and the plan runs to the end of the month you have already paid for. A Yearly Pass is a single payment that covers 12 months and does not renew on its own: when the 12 months are up, access ends unless you buy another pass. Credits have a limited life — unused credits from a Monthly Plan do not carry over to the next month, and Yearly Pass credits are valid for 12 months. The 10 free credits given when you create an account do not expire.

Payments are processed by our third-party payment provider, which acts as the merchant of record for your purchase and appears on your card statement. We do not see or store your card details.

Credits you have already spent are not refundable, and we do not refund the unused part of a period you have already started. Cancelling a Monthly Plan stops the next renewal and the plan runs to the end of the month you paid for. If a job fails, the credits used for it are returned to your account automatically; that is a credit refund, not a payment refund. To ask about a charge, email support@pixpurge.com from the address on your account. Nothing here limits any refund right you have under the law of your country.

5. Your Content

You keep all rights to the images you upload and the results we generate for you. To provide the Service, you grant us a limited, non-exclusive license to process and store your images and prompts, and to transmit them to the third-party AI providers that perform the processing (the current list is in our Privacy Policy). You represent that you own or control the necessary rights to the images you submit.

6. Intellectual Property

PixPurge, its name, logo, website design, and software are owned by us and protected by applicable intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable license to use the Service. You may not copy, resell, or create derivative works from the Service without our written permission.

7. AI Output Disclaimer

Image editing is performed by third-party AI models, and the models we currently use are listed in our Privacy Policy. Those models are not perfect. Results may contain errors, artifacts, or unexpected changes to your image. You are solely responsible for reviewing and using any output, including verifying that a result meets your needs and that its use is lawful. The Service is not intended for use where accuracy is critical, such as forensic or evidentiary purposes.

8. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including any warranty of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that results will meet your expectations.

9. Limitation of Liability

To the maximum extent permitted by law, our total liability arising out of or relating to the Service will not exceed the greater of (a) the amounts you paid us in the 12 months before the claim, or (b) USD 50. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, even if advised of the possibility. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

10. Indemnification

You agree to indemnify and hold us harmless from claims, damages, and expenses arising out of your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

11. Termination

You may stop using the Service at any time and delete your account by contacting us. We may suspend or terminate your access if you breach these Terms, if we believe your use poses a risk to the Service or others, or if we discontinue the Service. Sections that by their nature should survive termination — including Sections 6 through 10 and 13 — will continue to apply.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date above and, where appropriate, notify you by email or a notice on the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Contact Us

If you have questions about these Terms, contact us at support@pixpurge.com.